Privacy Policy

ABRACADABRA UNLIMITED · Effective date: [DATE]

This Privacy Policy explains how ABRACADABRA UNLIMITED ("Company", "we", "us") collects, uses, and shares information in connection with Pixevra (the "Service"). If you do not agree with this Privacy Policy, please do not use the Service.

1) Who We Are

Controller: ABRACADABRA UNLIMITED. Address: 52, Abracadara, Brentford, London, Greater London, Fa7 Ke7. Email: [email protected]. Data Protection Officer / Representative (if applicable): [DPO_OR_REP_INFO].

2) Scope

This Privacy Policy applies to the pixevra.com website and web app, related pages (support, pricing, legal pages), and our communications with you (email, in-app messages). It does not apply to third-party services you access through links or integrations.

3) Information We Collect

3.1 Information you provide — Account data (email, password hash); Support data (messages you send to support, attachments); Payments (billing status, plan, payment method type — we never store full card details); any information you voluntarily submit in forms. 3.2 Information collected automatically — Device & usage data (IP address, device type, OS/browser, pages viewed, clicks, session duration); log data (timestamps, error logs, diagnostic events); cookies and similar technologies. 3.3 Information from third parties — Payment providers (transaction status, charge outcome, risk signals); analytics providers (aggregated usage events).

4) How We Use Information

We use information to: provide, operate, and maintain the Service; create and manage accounts; process payments and prevent fraud; personalize your experience; communicate with you (service updates, support); improve performance, security, and reliability; comply with legal obligations and enforce our Terms.

5) Legal Bases (EU/UK)

Where applicable, we process personal data under: Contract (to provide the Service you requested); Legitimate interests (security, analytics, product improvement); Consent (analytics cookies, certain marketing communications); Legal obligation (tax/accounting, compliance requests).

6) Cookies and Tracking

We use cookies and similar technologies for: Necessary cookies (authentication, security, session management — always on); Analytics cookies (understand usage and improve the Service, via Google Analytics). You can manage cookies via the Cookie Banner or the cookie preferences panel on this site.

7) Sharing of Information

We may share information with: Service providers/processors (hosting, analytics, email delivery, customer support, monitoring); Payment processors (Pay Masters, VoucherCentral) to process transactions; legal authorities when required by law or to protect rights and safety; and in business transfers (merger, acquisition, financing, or sale of assets). We do not sell personal data.

8) International Data Transfers

Your information may be processed in countries other than your own. We take steps to protect data in accordance with applicable law, including appropriate safeguards such as Standard Contractual Clauses where required.

9) Data Retention

We retain personal data only as long as necessary for providing the Service, complying with legal obligations, and resolving disputes and enforcing agreements. Typical retention periods: [RETENTION_SUMMARY].

10) Security

We implement reasonable technical and organizational measures to protect data, such as encryption in transit (TLS), access controls and least privilege, monitoring and logging, and secure backups. No system is 100% secure; you use the Service at your own risk.

11) Your Rights and Choices

Depending on your location, you may have rights to access your personal data, correct inaccurate data, delete your data, object or restrict processing, request portability, and withdraw consent where processing is based on consent. To exercise your rights, contact [email protected].

12) Marketing Communications

If we send marketing emails, you can opt out via the "unsubscribe" link. Transactional/service emails (security, billing) may still be sent.

13) Children's Privacy

The Service is not intended for children under [MIN_AGE]. We do not knowingly collect data from children. If you believe a child provided data, contact us to remove it.

14) Third-Party Links and Services

The Service may contain links to third-party websites/services. Their privacy practices are governed by their own policies; we are not responsible for them.

15) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you via email or in-app notice. Continued use means acceptance where permitted by law.

16) Contact Us

Company: ABRACADABRA UNLIMITED · Address: 52, Abracadara, Brentford, London, Greater London, Fa7 Ke7 · Email: [email protected] · Support: [email protected]